CV Profile No.74617

Experience in the following industries :

• Call centers, hotlines
• Education, training
• Government services
• Marketing, communication, media
• Real-estate, architecture, town planning

Professional experience

• Business Development Manager
• Paycom Nigeria Limited.
• 10.2019 - 05.2020
• • Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit. • Capitalize on industry and market place trend to strategize solutions and enhance business operations. • Worked and collaborate with marketing teams to create, deploy and optimize effective campaign Industry clients. • Led company to successful product launch and growth by developing initial product road map and go-to-market strategies. • Supervised a team of 10 business development officers, in maintaining relationship with clients, generating leads and adopting effective customer service. • Collaborate with the city manager and senior managers to develop and launch effective market penetration plans. • Coordinated innovative strategies to accomplish objectives and boost long term profitability. • Scheduled and assigned team members for weekly task, taking into account the key performance measurement and team member’s strength. • Creating reports and presentations, detailing business development and operation activities for biweekly and monthly performance review. • Scheduled promotional activities in accordance with available inventory and staff resources, collaborating with the public relation department. • Handled problematic customers and clients to assist lower level employees and maintain excellent customer service.

• Client Relation Executive
• ADRON Homes & Properties Ltd.
• 12.2018 - 10.2019
• • Designed and developed customer retention strategy to drive sales and propel customer experiences • Handled complaints, provided appropriate solutions and alternatives within appropriate time frame, and followed up to achieve resolutions. • Ensure the maintenance of client’s files with sales contracts, records of client interactions, client’s property documents and other information. • Initiating customers and clients receipts for payment and other property documents. • Reached out to customers after completed sales to suggest additional service or product purchases and inquire about needs or concerns. • Collaborate with finance department on invoicing and receipt accuracy for applicable product, services and logistics. • Provided accurate information about company’s current and future policies, promotions, customer programs, project development phases, products and services, helping drive high customer retention.

• State Admin Officer/National Public Relation Executive
• Nigeria Christian Corp Fellowship, National Head Office.
• 12.2017 - 11.2018
• • Completed a broad administrative task including managing appointments, reports, correspondence and documents in the state house. • Collaborated with the State Secretary to communicate organization objectives across to all stakeholders, patrons and board of trustees. • Procurement and overseeing office inventory activities, including ordering, requisitions and stocking. • Proofread papers, letters and materials to identify mistake for quality control. • Facility and state annex property maintenance and management. Service and program coordination. Production of National publications like magazines, newsletters, conference materials, souvenirs etc. • Overseeing national website and media content activities of the National headquarters. • Planned and coordinated the media activities of national conferences and national delegate meetings. • Responsible for promotions, public relation, radio and media activities and dissemination of general information to Christian Corp members in all state Secretariat. • Related with the national board of trustees along with the National President on decisions of the organizations and her state annexes

• Administrative Officer
• Rhein Football Academy
• 05.2016 - 09.2016
• • Supported efficient meetings by organizing spaces and material, documenting decisions and distributing meeting notes. • Executed record filing system to improve document organization and management. • Organized and scheduled weekly activities for academy students and monthly meetings for staffs. • Documenting the report of coaches, instructors and health officers. • Archiving, legal, travel and parental consent documents of academy students for future references.