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- Last name : ********
- First name : ********
- Phone : +23************
- Email : ******@******.***
- Date of birth : **.**.****
- Nationality : ********
- Address : ********
-
Attached CV :
Profile details
Job category searched
- Marketing, communication
- Services
- Tourism, hotel business and catering
- Transport, logistics
Professional experience
Experience in the following industries :
- Banking, insurance, finance
- Call centers, hotlines
- Government services
- Hotel business, catering
- Marketing, communication, media
Professional experience
- Front desk agent
- Legend hotel Lagos airport
- 06.2018 - 03.2020
- Explained details regarding property Provided guests with above-and-beyond service, including making outside venue reservations and setting up tours. Calculated billings and posted charges to room accounts, reviewing all charges with guests at checkout. Answered multi-line phone system, responded to inquiries and transferred calls to correct departments and personnel. Provided services efficiently and with high level of accuracy. Took reservations over phone, in person and via computer for guests and provided confirmation information
- Customer Representatives
- Ogbodan stores
- 01.2016 - 04.2018
- Helped resolve client problems quickly with superior customer service. Determined problem areas and resolved issues related to profitability and business objective achievement. Annual and monthly account balancing, also weekly stock taking and order
Skills
Microsoft Office Suite proficiency
Outstanding communication skills
Microsoft Office proficient
Troubleshooting
Education
Education level : Bachelor
- University of Nigeria
- 10.2011 - 04.2015
B.Sc Banking and finance
Key Skills
- Communication
- Customer Service
Languages
- English
- Fluent
More information
- Availability : immediately
- Geographical flexibility : Lagos
- Place of residence : Ikeja
- Accepted employment type : Permanent contract
- Last updated : 12.11.2022
- Total views CV : 107
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