CV Profile No.37104

Experience in the following industries :

• Distribution, selling, wholesale
• Edition, printing
• Education, training
• Marketing, communication, media
• Research and development

Professional experience

• Relationship Mnager
• Bloomrose Ventures
• Since 10.2016
• • Responsible for creating ongoing activities that promote the company and its products to customers. • In charge of designated area and responsible for the development and growth of the business • Using written and verbal communication skill to convey information to both internal stakeholders and external customers • Enhance customers relation by investigating issues as quickly as possible and inform customers about measures the business is taking to improve quality of these services • Growing and developing relationships with clients • Increase and maintain database of customers, clients and stakeholders • Promoting and implementing good working practice at every opportunity • Creating and developing relationships that ends in tangible results • Visiting customers to improve business relationships with them • Handling market research in terms of competitions and trends

• Brand Executive
• Literamed Publications
• 02.2010 - 10.2016
• Branding • Responsible for brand building, liaising with different departments • Ensure brand ownership maintains its vision, mission, goals and strategies • Ensure utilization of information for sales improvement. • Conducting researches pertaining to competitors, trends and activities. Marketing • Coordination and monitoring of projects/events. • Make recommendation for prioritisation of promotion in line with sales objectives. • Organises and coordinate events such as book fairs, exhibitions, • Organises programmes such as workshops, seminars and presentations. Website Management • Upload information into the website • Generate contents for website • Maintain information in the website • Access internal and external mails and send to respective addressee Customer Care • Responsible for gathering and analyzing information from customers • Ensure consistently high level of satisfaction by customers • Ensure good working relationship and timely exchange of information with all department and persons concerned • Manages schedules adherence reporting and feedback process

• Communication Officer
• Literamed Publications
• 08.2007 - 02.2010
• Assist in coordinating internal and external communication of the company through the following publications: • Quarterly School Bulletin • Quarterly Bookshop Bulletin • Quarterly Staff Bulletin • Posters, Fliers and Leaflets for new and existing products Assist in coordinating media plan for the company • Organizing press conferences • Facilitate media coverage for corporate events • Press releases on major events of the company • Monitors competitors press claims and activities Assist in organizing special events such as press functions, award programs, exhibition and displays. • Product Launch • Exhibition and Products display at corporate functions Assist in establishing/cementing customer, public or community relations through • Sponsorship of School events • Coordination of excursion for schools • Facilitating corporate visits of corporate communities (NPA, NAPPS etc) • Donation of books to homes and communities • Financial or material donations to art exhibition, local festivals, seminars or conferences Marketing support Activities • Conduct price survey and research • Facilitate the production of marketing and promotional items