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- Last name : ********
- First name : ********
- Phone : +23************
- Email : ******@******.***
- Date of birth : **.**.****
- Nationality : ********
- Address : ********
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Attached CV :
Profile details
Job category searched
- Transport, logistics
- Production, maintenance, quality
- Transport, logistics
Professional experience
Experience in the following industries :
- Airport and shipping services
- Banking, insurance, finance
- Call centers, hotlines
- Quality, methods
- Transport, logistics, postal services
Professional experience
- Quality Assurance Analyst
- Greater Washington Capital Limited, Lagos.
- Since 12.2014
- • Deliver formulated, hands-on training to new employees and motivate existing staff to achieve top notch performance. Write, edit and update project manuals and technical documentation used by quality assurance team. Research new tools and technologies for potential use by quality assurance team. • Gather data (via mystery shopping) on integration issues and vulnerabilities and report all findings to clients with improvement recommendations. Identify requirements for new products & services to potentially lead the market. Monitor social media and online sources for industry trends. • Work with client’s group marketing unit to develop marketing campaigns to support sales strategy and boost revenue. Analyze responses to a consumer survey via mystery shopping to evaluate brand perception and customer’s willingness to patronize a particular product or services. • Key Achievements: Revenue generated by completing client’s projects, leading to a 30% growth in new business for the company. Reduced annual expenses to 10% by initiating cost reduction processes. Managed a 3 –member team and coordinated with two business partners towards a successful re-launch of a Mobile Banking Application. Delivered product solutions to corporate clients; grew customer base by 15% in Nigeria.
Skills
"Communication", "Teamwork", "Problem solving", "Leadership", "Organisation", "Strategic thinking abilities",
Education
Education level : Bachelor
- Olabisi Onabanjo University, Ogun State, Nigeria.
- 08.2007 - 07.2012
- Performing Arts.
Full Time
Key Skills
- Communication
- Industry
- Marketing
- Media
- Processes
- Quality
- Quality Assurance
Languages
- English
- Fluent
More information
- Availability : immediately
- Geographical flexibility : Abeokuta - Ogun - Abia - Ekiti - Ibadan - Oyo - Lagos - Nasarawa - Port Harcourt - Rivers
- Place of residence : Lagos
- Accepted employment type : Permanent contract - Fixed-term contract - Temporary work - Internship - Freelance - Part-time work
- Last updated : 26.08.2024
- Total views CV : 85
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