CV Profile No.41520

Experience in the following industries :

• Banking, insurance, finance
• Government services
• Industry, production, manufacturing and other
• Marketing, communication, media
• Telecom

Professional experience

• Senior Sales Analyst
• Renmoney Mfb
• Since 01.2020
• ❖ Set up meetings with potential clients, prepare and deliver appropriate presentations on products/ services. ❖ Respond promptly to customer inquiries. ❖ Communicating with customers through various channels. ❖ Acknowledging and resolving customer complaints. ❖ Processing orders, forms, applications, and requests. ❖ Keeping records of customer interactions, transactions, comments and complaints. ❖ Provide feedback on customer service processes. ❖ Ensure customer satisfaction and provide professional customer support. ❖ Create frequent reviews and reports with sales and financial data, negotiate/close deals and handle complaints or objections, provide solutions where necessary. ❖ Collaborate with team members to achieve better results and organizational objectives.

• Regional Manager
• Proten Nigeria Limited(OPOS - PAYCOM NIGERIA LIMITED)
• 10.2019 - 12.2019
• ● Collaborating with senior executives to establish and execute a sales goal for the region • Managing a sales and marketing team (BDMs, KTMs, BDs, and MKTs) in order to meet or exceed corporate-set goals • Forecasting annual, quarterly and monthly team goals • Assisting sales and marketing team in their techniques • Developing specific plans to ensure growth both long and short-term • Educating sales team with presentations of strategies, seminars and regular meetings • Reviewing regional expenses and recommending improvements • Accomplishes regional team objectives by orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees in assigned districts; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures. • Achieves regional team operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing product changes and, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining regional sales system improvements; implementing change. • Meets regional objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.